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Customer Service

(800) 850-3708(218) 847-2862

Eric Grina & Keith LeCleir, owners of Free Bird Innovations (FBI) of Detroit Lakes, MN 218-847-2862 www.flyfbi.com,

Keith LeCleir is also the owner of SMT, Inc. a manufacturer of industrial products and medical equipment. (www.sunrise-smt.com and           www.smthealthsystems.com) SMT, Inc has been manufacturing for over 30 years and is a state of the art manufacturing company. SMT, Inc. has CNC milling centers, turning centers, Water-jet cutting, Stamping, General fabrication, electrostatic painting, and an upholstery department.

Eric Grina, who has a background in aviation mechanics, is currently the head of engineering for SMT, Inc. and brings his years of engineering experience to FBI. Eric is well versed in 3 dimensional CAD software and has totally converted the old hand sketched plans over to computer generated drawings to assure an accurate, easy to read plan.

 

Our Mission is to make it simple for our customers to achieve their dream of flight. 

Our Vision is to utilize our manufacturing expertise and state of the art equipment to provide an affordable plane, fast delivery, local training, easy operation, and a safe, high quality design.

Our Values:

To our end user:

    • We will have safety as our #1 priority focus
    • We will provide quality training
    • We will provide exceptional service
    • We will produce high quality products tested before delivered
    • We will provide innovative easy to use products

To our dealers:

    • We will provide exceptional service
    • We will be flexible
    • We will listen to their input
    • We will provide on time shipments
    • We will commit to a process of continuous improvements

To our stake holders:

    • We will provide a profitable return on their investment
    • We will build a business where work is fun

To our employees:

    • We will listen to their individual needs, desires, and concerns
    • We will treat people with respect
    • We will build skills to their full potential through training, education, and mentoring
    • We will share information and provide a clear picture of the future direction of this company
    • We will establish a system that measures and rewards individual performance

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